The modern Customer is demanding, attentive to managers who know how to take care of her needs. With Alfred your guest is facilitated in letting you known her wishes spontaneously. As you know the success of your Hotel depends on how much you care about your customers and it is therefore very important to have as many tools as possible to allow them to communicate information to you very important to them.
Since the Customer has booked on a booking site, throughout the time that remains guest of the Hotel and for the rest of the year you will be able to communicate with him. With Alfred you can alert your customers about special promotions or last minute offers.
Word of mouth is the most effective form of advertising. In the modern era the "advice of" means sharing own experiences through social networks. Alfred integrates seamlessly with all of the social functionality provided by a smartphone. Social sharing means word of mouth and word of mouth means new customers.
Alfred provides the same user experience (UX) on Android (Samsung, LG, HTC, Sony, etc.), Windows Phone (Nokia), iOS (Apple iPhone, iPad), Smartphone and Tablet.
From your website, on your Facebook page, through an email sent immediately after booking or directly at the reception of your Hotel: inform your Customer about the existence of your app. Once installed he can:
At check-in you will give your Customer a password through which he will access the Services section of the App where he can:
From the moment Customer install your App you can keep him updated on:
And he will encourage word of mouth:
The logo, colors, pictures of your Hotel.
The address, telephone, email, timetables, services, payments accepted, etc.
All the news from your Hotel.
What one can do in your Hotel or in the surrounding area (Museums, Exhibitions, Works of Art, Monuments, etc.).
The menu of your restaurant.
Special offers, last minute throughout the year.
All prices are excluding VAT